"Imagination is more important than knowledge." —Einstein

"Imagination is more important than knowledge." —Einstein

Guidelines for insightful conversation
• Be curious.
• Listen to understand. Check for understanding.
• Questions are as important as answers.
• Share perceptions, intentions, ideas.
• Describe concerns, interests and requests, instead of fixed positions.
• Be open to shifts of perspective.
• Listen for commonalities and differences.
• Reveal and test assumptions.
• Make the implicit, explicit.
• Ask why…ask why again…ask it again.
• Create options.